Returns & Exchanges

At Rotho Polska, we want you to be completely satisfied with your home storage and organization solutions. If a product doesn't meet your needs, you can return it within 30 days of receipt provided it is in its original, unused condition.

1

Initiate Your Return

Log into your account or use the guest order tracker to select the items you wish to return and download your personalized return form.

2

Pack the Items

Carefully place the items in their original packaging, ensuring they are well-protected for transit, and include the completed return form inside the box.

3

Ship the Package

Affix the provided shipping label or address the parcel to our central warehouse in Poland and drop it off at your nearest authorized courier point.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund to the original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing